Return Policy

Somma Tool Company, Inc. is committed to insuring the complete satisfaction of our customers. If for any reason you are not satisfied with the merchandise you have purchased, please contact Customer Service at 203-753-2114 or sales@sommatool.com.

No merchandise may be returned without prior authorization from Somma Tool. Contact us first for a Returned Merchandise Authorization number.

The following conditions apply to any returned merchandise:

Shipment Errors

In order to be eligible for credit or adjustment we must be notified within 2 days of any errors.

Defective Merchandise

If the merchandise is defective, we can, at your choice, either replace the merchandise or issue you a full refund.

Unused Merchandise

Standard Items:
All unused standard items may be returned for full credit within 30 days of purchase. After 30 days a restocking fee may apply.

Semi-Standard (non-stocked):
If we determine that the merchandise may be returned, all non-stocked items (usually listed in the gray shaded area in our catalog) are subject to a 50% restocking charge. We reserve the right to reject any return request made 120 days after shipment date.

Special Items:
All special items (usually designated by an *) manufactured to your specifications can not be returned for credit.

Order Cancellation

Cancellation of orders can be made only with our consent.